At Spirit Casino, the well-being of the people who play here matters more to us than anything else. Games are meant to be fun — a way to unwind for an hour or two — and that only works when you stay in charge of how much you spend and how long you play. So we’ve built a set of practical tools into the site to help you keep things in balance.
Deposit Limits
If you’d rather cap your spending before it creeps up, you can set your own deposit limits:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
Once a limit is active, you simply can’t top up beyond it. Limits live in your account settings, and you’re free to change them whenever you like.
Time-Outs
Sometimes you just need to step away for a bit. A short cool-off period does the job:
- 24 hours
- 7 days
- 14 days
For as long as the time-out runs, your account stays locked and we won’t send you any promotional messages. No reminders, no nudges — just space to focus on everything else going on in your life.
Self-Exclusion
Need something longer, or want to stop altogether? Self-exclusion is the stronger option:
- 1 month
- 3 months
- 6 months
- 12 months
Your account is closed off for the full period you pick. Once that time has run its course, you can ask to have it reopened.
Account Closure
If gambling has started to weigh on you, or things feel like they’re getting out of hand, write to us at support@canadaspiritcasino.ca and we’ll close your account for good. There’s no lecture and no pressure from our side — our team will simply help you follow through on the decision.
Recognising Problem Gambling
Some signs worth paying attention to:
- Spending more money or more time on games than you planned to
- Playing in an attempt to win back what you’ve already lost
- Borrowing money to keep gambling
- Keeping your gambling quiet around friends or family
- Feeling on edge, tense or short-tempered when you’re not playing
If any of this keeps repeating rather than passing, please talk to a professional. That’s not an overreaction — it’s the sensible next step.
Support Resources
We point players toward established services across Canada that offer free, confidential support:
- ConnexOntario: 1-866-531-2600 / connexontario.ca — free, confidential help 24/7 for gambling, mental health and substance use concerns
- BC Gambling Support Line: 1-888-795-6111 / bcresponsiblegambling.ca — round-the-clock support and counselling referrals
- Gamblers Anonymous: gamblersanonymous.org — peer support meetings held in cities across the country, both in person and online
These organisations offer trained counsellors, referrals to local treatment and plain-language advice on keeping play under control.
Age Restriction
Our services are open only to people who have reached the legal gambling age — 19 and over in most provinces, and 18 in Alberta, Manitoba, and Quebec. We run verification checks on registrations to keep minors off the platform. If you share a computer or a phone with children, we’d also suggest installing parental control software to block gambling sites at the device level.
One last thought: gambling is entertainment, never a way to earn money. The moment it stops feeling like fun, reach out — help is a phone call away.