At Spirit Casino, we treat your personal information as something you’ve lent us, not something we own. This Privacy Policy sets out what we collect when you use canadaspiritcasino.ca, why we need it, who sees it, how long we keep it, and what you can do about any of it.
What Data Do We Collect
Opening an account, opting into a promotion or funding your balance all require certain details from you. Those typically include:
- Name
- Email address
- Date of birth
- Residential address
- Phone number
- Identification documents for verification purposes
Alongside that, our systems log technical details each time you visit: IP address, device type, browser type, operating system, where you arrived from, how long you stayed, which pages you opened, and which links you clicked.
Why Do We Collect Data
Nothing we gather sits around without a purpose. The information supports:
- Running the service itself, including processing deposits and withdrawals
- Contacting you about promotions, new features or important account notices
- Tailoring what you see on the site to your preferences
- Meeting regulatory duties, including anti-money laundering (AML) and know-your-customer (KYC) checks
- Watching accounts for suspicious or fraudulent behaviour
- Internal analysis that helps us fix weak spots and improve the platform
How Do We Share Data
Your details may be passed to:
- Third-party providers who keep our operations running, such as payment processors and IT infrastructure partners
- Regulators or law enforcement agencies, where the law requires it
- Other companies within our corporate group, for operational reasons
We don’t sell, rent or trade personal information. Full stop. Every partner that handles your data does so under a strict confidentiality agreement, and only for the task we’ve hired them to do.
Data Security
Protecting your details matters as much to us as it does to you. The safeguards in place include:
- Industry-standard SSL encryption covering all data sent to and from the site
- Tight access controls, with password protection on sensitive systems and limited internal permissions
- Security audits and testing carried out by outside specialists at regular intervals
- Ongoing updates to our protocols as new risks appear
Cookies and Tracking
Cookies and similar tracking tools help the site remember you, show us how traffic moves through the pages, and flag unusual activity. You can adjust or block them in your browser settings at any time. Just be aware that switching them off can break parts of the site, including staying logged in.
Your Rights
Canadian privacy law gives you real say over your own information, and we honour it:
- Access: You can ask us what personal data we hold about you
- Correction: If something’s wrong or outdated, tell us and we’ll fix it
- Deletion: In certain situations, you can ask us to erase your personal data
To use any of these rights, write to us at support@canadaspiritcasino.ca and we’ll take it from there.
Data Retention
We hold onto personal information for as long as it takes to run your account, satisfy our legal obligations, and meet anti-money laundering requirements. Once none of those apply, the data goes.
Changes to This Policy
This policy may be revised from time to time. Updated versions are published on this page and apply as soon as they appear, so it’s worth checking back now and then.